Depending on the type of transfer you made, regular payments can take some time to reflect due to interbank transfer delays, which we do not have any control over.
If an immediate payment was selected it will reflect usually within 2 hours or so, however, if not, they can reach out to support, provide us with the original PDF proof of payment, and we can check this with our finance team.
If the incorrect deposit reference was used, we will need to wait for the funds to clear into our bank account, however, you can reach out to support once you realise the error and provide us with the original PDF proof of payment for us to trace your deposit.
Revix explicitly prohibits 3rd party EFT payments from someone else's bank account or crypto wallet. All deposits must be made from a bank account in the name of the Revix account owner or from a wallet that only the Revix account holder controls.
How to invest on the Revix app:
Watch our guide on how to deposit money on the Revix app:
How to invest on the Revix website:
Watch our guide on how to deposit money on the Revix website:
We currently accept South African Rands (ZAR), US Dollars (USD), Bitcoin, Tether, Ethereum, Bitcoin Cash, Litecoin and USD Coin.
Deposit times vary based on what you are depositing. Bank deposits can take 2-5 days depending on which bank you are sending from as well as the location of the bank. Crypto deposits usually reflect within an hour, but can take longer. If you have made a deposit that is not reflecting after 5 days for a bank deposit, or 6 hours for a crypto deposit, please feel free to reach out to our support team.
A valid proof of payment (PoP) should reflect:
We do not accept receipts, email screenshots, written letters or receipts, or mobile screenshots unless a screenshot of the document meets the requirements described above.